Helene Raynaud


Helene Raynaud is Guidewell Financial’s President and CEO. She comes to us with extensive experience in the credit and housing counseling industry.

Prior to joining Guidewell Financial in January 2016, Helene worked at the National Foundation for Credit Counseling (NFCC) for 10 years, most recently as their Chief Operating Officer. During her tenure Helene was responsible for strategic planning, program and partnership development, and fundraising. Helene also held the position of Senior VP of Business Development where she focused on federal and non-federal grants and programs in the areas of housing counseling, financial counseling, and financial coaching.

Prior to the NFCC, Helene worked with Fannie Mae where she developed foreclosure prevention programs with nonprofits, and at American Express in the United Kingdom. Helene brings a great mix of leadership, operational experience, technical breadth, and a deep passion for our industry

Devon Hyde

Director, Business Development

Devon Hyde serves as Guidewell Financial’s Director of Business Development. She works closely with the CEO to develop new partnerships and growth opportunities.

Prior to joining Guidewell Financial, Devon was with Public Allies Maryland. Her professional experience is in workforce development, service learning, and financial social work.

Devon is a Licensed Graduate Social Worker who is focused on bringing her knowledge of human behavior and social work interventions to help individuals and families overcome barriers to reach financial stability. She has a Masters of Social Work in Social Action and Community Development from the University of Maryland, Baltimore and a Bachelor’s degree in Sociology from Boston University.

Tiffany Scalzo

Director, Counseling and Operations

Tiffany Scalzo is Guidewell Financial’s Director of Counseling and Operations. Scalzo leads a team of empathetic professionals, making sure client needs and goals are met. As a gatekeeper, she helps shape the agency’s counseling and coaching programs, insuring they meet and exceed industry standards.

Prior to joining Guidewell Financial, Tiffany served as Financial Counseling Manager at Doorways for Woman and Families in Arlington, VA, supervising counseling service operations for three programs that served clients living in shelters and taking part in supportive housing programs. She gained her initial financial and housing counseling experience and certifications at Novadebt in Freehold, NJ.

Tiffany received her education through Rutgers University, and is a certified credit, housing, and bankruptcy counselor.

Nancy Stark

Director, Public Affairs

Nancy Stark has helped shape and drive Guidewell Financial’s marketing and communication effort since 1989. She has worked in media for 30 years and is always looking for fresh ideas. She has extensive experience writing and producing for print, video, web, social media, and interactives.

Nancy is responsible for crafting communications to enhance Guidewell Financial’s visibility and publicize its program initiatives and community outreach efforts. She networks with press, broadcast, cable, and online news sources, facilitates interview opportunities for service staff, and works closely with other members of the Communication Team to help ensure the organization’s message is vibrant and responsive.

One of Nancy’s favorite activities is interviewing staff members and clients, so she can share their stories. She says, “Their dedication and insights remind me why I’m here.” Nancy has a Certificate in e-Learning and Interactive Design from University of California, Irvine. She develops, designs, and authors Guidewell Financial’s self-paced online education courses. Nancy can be reached at nstark@guidewellfs.org.